— Houston, TX
Return Policy
We stand behind every part we sell. If you're not completely satisfied, you have 30 full days from the date of delivery to return your purchase — no hassle, no runaround.
30-Day No-Questions-Asked Return Window
Changed your mind? Found a better fit? Doesn't match your interior? Whatever the reason — if you're within 30 days of delivery, we'll take it back and make it right.
How to Start a Return
01
Contact Us
Email or call us within 30 days of delivery. Include your order number and let us know what you'd like to return. That's it — we don't require a reason.
02
We Send a Label
We'll email you a prepaid return shipping label within 1 business day. Pack the item securely in its original packaging if possible, attach the label, and drop it off.
03
Refund Issued
Once we receive and inspect the item (usually 2–3 business days after arrival), your refund is issued to your original payment method within 3–5 business days.
Return Eligibility
Eligible for Return
- ✓ Item returned within 30 days of delivery
- ✓ Item is in the same condition as received
- ✓ All original hardware, mounting brackets & caps included
- ✓ Item was not installed on a vehicle
- ✓ Seats — fabric or carbon shell unmodified
- ✓ Wheels — no mounting, no curb damage added post-purchase
- ✓ Exhaust / brake kits — seals and packaging intact
- ✓ Headlights — no wiring modified or cut
Not Eligible for Return
- ✗ Item returned after 30 days from delivery
- ✗ Item has been installed or test-fitted with damage
- ✗ Seats with tears, stains, or structural modifications
- ✗ Wheels with curb rash, cracks, or bending added by buyer
- ✗ Exhaust parts that have been welded or heat-discolored by use
- ✗ Headlights with wiring spliced or housings opened
- ✗ Items purchased as "final sale" or clearly marked clearance
- ✗ Damage caused by improper installation
Refunds
Approved returns receive a full refund of the item purchase price. Original outbound shipping charges are non-refundable unless the return is due to our error (wrong item shipped, item significantly not as described).
For returns within 30 days where the buyer simply changed their mind, we cover return shipping with a prepaid label — you will not be charged for the return.
Refunds are processed to the original payment method within 3–5 business days of us completing our inspection. Depending on your bank or card issuer, it may take an additional 2–5 business days to appear on your statement.
Exchanges
Want a different item instead of a refund? We're happy to exchange — contact us before sending anything back and we'll set aside the item you want. Exchanges are processed as soon as we receive your return, and we ship the replacement the same or next business day.
If the exchange item is higher in value, we'll invoice you the difference. If it's lower, we'll refund the difference immediately.
Damaged or Incorrect Items
If your order arrives damaged in transit or we shipped you the wrong item, we take full responsibility. Contact us within 48 hours of delivery with photos of the item and packaging. We will ship a replacement at no cost to you or issue a full refund — whichever you prefer.
Do not discard the original packaging when a damage claim is involved, as the carrier may need to inspect it.
Return Timeline at a Glance
| Stage | Timeframe |
|---|---|
| Return window | 0–30 days from delivery |
| Return label emailed to you | Within 1 business day of request |
| Inspection after we receive item | 1–3 business days |
| Refund issued after approval | Within 3–5 business days |
| Refund appears on statement | Additional 2–5 days (bank dependent) |
Ready to start a return?
Reach out and we'll have a return label in your inbox within the hour.